Terms of Service
Last updated: 2024
Agreement to Terms
Welcome to Easy Tripper. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Our Services
Easy Tripper provides:
- Custom tour planning and itinerary design for Sri Lanka
- Professional tour guide services
- Private chauffeur and vehicle services
- Airport transfer services
- Travel information and destination guides
Booking and Payment
Booking Process: All tour bookings are subject to availability and confirmation. We will confirm your booking via email or phone once we receive your inquiry.
Payment Terms: Payment terms will be discussed and agreed upon during the booking process. We accept various payment methods including cash, bank transfers, and credit cards (subject to availability).
Pricing: All prices are quoted in USD unless otherwise stated. Prices are subject to change without notice, but confirmed bookings will be honored at the agreed price.
Cancellation and Refunds
Cancellation by You: If you need to cancel your tour, please contact us as soon as possible. Cancellation policies will be discussed at the time of booking and may vary depending on the services booked.
Cancellation by Us: We reserve the right to cancel or modify tours due to circumstances beyond our control, including but not limited to weather conditions, natural disasters, or safety concerns. In such cases, we will provide a full refund or offer alternative arrangements.
Refunds: Refund policies will be clearly communicated at the time of booking. Refunds, if applicable, will be processed within a reasonable timeframe.
Customer Responsibilities
As a customer, you agree to:
- Provide accurate and complete information when making inquiries or bookings
- Arrive on time for scheduled tours and activities
- Follow safety instructions and guidelines provided by your guide
- Respect local customs, culture, and regulations
- Maintain appropriate behavior during tours
- Ensure you have valid travel documents, visas, and insurance as required
Limitation of Liability
While we strive to provide safe and enjoyable tour experiences, you acknowledge that:
- Travel involves inherent risks, and you participate in tours at your own risk
- We are not liable for any loss, injury, or damage to persons or property during tours
- We recommend that you obtain appropriate travel insurance
- We are not responsible for delays or cancellations due to circumstances beyond our control
Intellectual Property
All content on this website, including text, images, logos, and other materials, is the property of Easy Tripper and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without our written permission.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Governing Law
These Terms of Service are governed by the laws of Sri Lanka. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Contact Us
If you have any questions about these Terms of Service, please contact us: